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Frequently Asked Questions

Common Questions About LeaseLens

Everything you need to know before uploading your first lease — or before recommending LeaseLens to a client.

The Service

Is this a replacement for a real estate attorney?

No — and we're upfront about that. LeaseLens is for people who want to understand what they're reading before they spend $400/hr on legal review, or who are evaluating several spaces and need a fast gut-check on each one. For a major multi-year deal, you still want an attorney. But arriving at that conversation already knowing your lease saves time and money. Several users share the LeaseLens report with their attorney to focus the legal review on the flagged items — cutting billable hours significantly.

Who actually reads my lease — a human, an AI, or both?

LeaseLens uses a purpose-built analysis engine trained specifically on commercial real estate contracts. There is no human reading your lease. Our system extracts all material terms, calculates your full rent schedule, identifies risk flags, and generates the plain-English summary automatically. This is why the price is $75 instead of $2,000.

What does the report actually look like?

A structured 8–12 page PDF covering: an executive summary, a lease grade (A–F) and tenant-friendliness score (0–100), total occupancy cost over the full lease term, critical dates and notice deadlines, full rent schedule with escalations calculated out, CAM charges and whether they're capped, renewal options, your rights around subletting and early exit, personal guarantee scope and burn-off provisions, risk flags rated HIGH / MEDIUM / LOW, and specific negotiation recommendations. Built to be readable, not filed away. See a full sample report.

Can I use the report in a lease negotiation?

Yes, as a starting point. The report identifies which terms are standard and which are unusual or unfavorable — that's exactly what you'd discuss with a broker or attorney. The negotiation recommendations section tells you specifically what to ask for. Several users share the report with their broker to focus counter-offer strategy on the items that move the needle most.

I'm not ready to upload my lease yet. What can I do in the meantime?

Two things. First, get the free negotiation checklist — it lists the 10 protections every commercial tenant should ask for before signing, with the exact contract language to request for each one. Useful before you even see a lease, so you know what to look for. Second, use the free clause checker to paste any individual clause and get an instant plain-English explanation with risk flags. Both are free, no payment required. Get the free negotiation checklist.

What It Analyzes

What types of commercial leases does it work on?

All standard commercial lease types: retail, office, industrial, flex/mixed-use, ground leases, and NNN leases. It works on any PDF lease document written in English, regardless of state or market. The analysis is calibrated for commercial real estate standards that apply nationally — CAM structures, holdover provisions, personal guarantee burn-offs, and co-tenancy clauses are all covered with the nuance each requires.

Can I use LeaseLens on a lease I already signed?

Yes. Understanding a lease you're already in is valuable — you need to know your renewal notice deadline before you miss it, your holdover rate before you stay past expiration, your CAM audit rights before the deadline passes, and your early termination conditions before you need them. Many users run LeaseLens on an active lease specifically to build a key-dates calendar and understand their options going forward.

Can I compare two versions of a lease — like an original and a landlord counter?

Yes — that's a separate product called the Lease Comparison Report ($75 flat). Upload your original lease and the landlord's revised version, and receive a clause-by-clause comparison showing every change rated IMPROVED / WORSE / NEUTRAL for the tenant. The report includes new risks introduced, risks resolved, a tenant score before and after, and a direct accept / counter / walk recommendation. See the Lease Comparison Report.

What if my lease is very long — 60, 80, or 100+ pages?

LeaseLens handles long leases. Most analyses complete in 2–5 minutes. Longer leases (50+ pages with many exhibits) can take up to 10 minutes. The analysis cost is the same regardless of length — $75 covers the full document. If your lease has unusual custom exhibits that fall outside standard commercial lease structure (complex construction rider, specialized operating agreements), we recommend noting those with your attorney in addition to the report.

Privacy & Technical

Is my lease kept confidential?

Yes. Your document is processed solely to generate your report. The lease text is analyzed by our secure processing pipeline and then discarded. We do not store lease documents, index them, or resell lease data in any form.

What file formats do you accept?

PDF only. Your lease must be uploaded as a PDF file. If your lease was provided as a Word document (.docx), you can export or print it to PDF before uploading — on Mac, File → Print → Save as PDF; on Windows, File → Print → Microsoft Print to PDF. Scanned PDFs (images of paper leases) work as long as the text layer is present — most modern scanners create searchable PDFs by default.

What if the report misses something important?

If we miss a material term that was clearly present in the lease, email us at hello@leaselens.org and we'll reprocess it at no charge. The report covers all standard commercial lease provisions — if your lease has highly unusual or custom language, we recommend having an attorney review those specific sections in addition to the report. The risk flags section is designed to surface unusual language specifically so you know where to focus legal review.

Pricing

What's the difference between the single report and the subscription?

The $75 single report is for one lease — pay once, get one PDF report by email. The $199/month subscription is unlimited reports, designed for property managers, tenant rep brokers, or anyone reviewing multiple leases per month. At more than 2–3 leases a month, the subscription pays for itself. Subscriptions cancel anytime from the Stripe customer portal — there's no minimum commitment.

Is Stripe the only way to pay?

Currently yes — we use Stripe Checkout for all payments. Stripe accepts all major credit cards (Visa, Mastercard, Amex, Discover) and many digital wallets (Apple Pay, Google Pay) depending on your browser. All payment processing is handled by Stripe directly — LeaseLens never sees your card number.

Didn't find your answer?

Email us at hello@leaselens.org and we'll respond within one business day. If there's a question we see frequently, we'll add it here.

Try Free Clause Checker →See a Sample Report →

Related guides

What to Look for in a Commercial Lease
12-category checklist for every clause that affects your money and rights.
Read guide →
CAM Charges Explained
What CAM includes, the pro-rata formula, how to negotiate a cap.
Read guide →
NNN Lease Explained
Triple net lease cost math, protective clauses, and red flags.
Read guide →
Personal Guarantee Guide
Full vs limited PGs, burn-off structures, and how to limit your exposure.
Read guide →

Ready to understand your lease?

Upload your commercial lease and get a comprehensive PDF report in under 5 minutes — covering risk flags, rent schedule, CAM charges, renewal options, and specific negotiation recommendations.

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